Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

FreeToPlay.ng collects information you provide directly to us and information we obtain automatically when you use our services.

Information You Provide

  • Account registration information (email address, username)
  • Profile information you choose to provide
  • Communications with us (support requests, feedback)
  • Survey responses and contest entries

Information We Collect Automatically

  • Device information (device type, operating system, browser type)
  • Usage information (pages visited, time spent, features used)
  • Location information (general geographic location based on IP address)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our gaming services
  • Process transactions and send related information
  • Send technical notices, updates, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Communicate about promotions, events, and new features
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or illegal activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

We May Share Information:

  • With service providers who assist in our operations
  • To comply with Nigerian laws and legal obligations
  • In connection with a business transfer or merger
  • With your consent or at your direction

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic storage system is 100% secure.

Security Measures Include:

Encryption of sensitive data, secure servers, regular security audits, and limited access to personal information on a need-to-know basis.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request information about how we process your data
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to processing of your personal information

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your information during such transfers, in compliance with Nigerian Data Protection Regulation (NDPR).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

11. Nigerian Data Protection Compliance

We comply with the Nigerian Data Protection Regulation (NDPR) and other applicable Nigerian laws regarding data protection and privacy. You have the right to lodge a complaint with the National Information Technology Development Agency (NITDA) if you believe we have mishandled your personal data.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Address: Plot 123, Gaming Avenue, Victoria Island, Lagos, Nigeria

Phone: +234 800 GAMING (426464)